Policy Transition FAQs

What fees does Goodcover charge?
Depending on your state, we may charge the following fees: A nonrefundable policy fee, charged annually when your policy is issued A nonrefundable bil...
Mon, 30 Oct, 2023 at 10:22 AM
Are fees refunded if I cancel my policy?
If you cancel your policy before it starts or renews, you may get a full refund of your fees (called a “flat cancellation”). Billing installment fees are no...
Tue, 7 Nov, 2023 at 8:08 AM
How will existing Members be transitioned to their new Renters Insurance policies?
A replacement policy offer will be sent to existing Members via email. You should visit the Member Dashboard to review and confirm your new coverage. If you...
Tue, 17 Oct, 2023 at 10:02 AM
Will I get my premium back if I cancel my policy?
If you cancel your policy during the policy term, the refund will be calculated pro rata, accounting for the coverage used, minus any fees.
Tue, 17 Oct, 2023 at 10:01 AM
What is pro rata cancelation?
Pro rata means “in proportion”. So, in the context of your policy, it means that if you end your policy before the term ends, you’ll get a refund in proport...
Tue, 17 Oct, 2023 at 10:00 AM
Will my policy be canceled if I have a late payment?
Late payment laws vary by state. In some states, a grace period may allow you to catch up on your payment without the risk of policy cancelation—contact Mem...
Tue, 17 Oct, 2023 at 9:57 AM
Why is there a premium increase?
Insurance premiums have increased due to a combination of factors, including climate-related disasters and inflation impacting repair and replacement costs....
Tue, 17 Oct, 2023 at 10:06 AM
Will the policy term change?
The policy will remain annual, with the option to cancel anytime. You also have the flexibility to pay for the annual premium or make monthly payments.
Tue, 17 Oct, 2023 at 10:07 AM
Who is Goodcover’s new underwriter, and what is their insurance rating?
Fortegra Specialty Insurance Company is a leading specialty insurance and warranty solutions provider. It is headquartered in Jacksonville, Florida, with an...
Tue, 17 Oct, 2023 at 10:08 AM
Are my roommates automatically included in my policy?
Roommates listed on the lease are automatically covered, but you should check if you have enough coverage for your personal property (Coverage C). This is t...
Tue, 17 Oct, 2023 at 10:09 AM