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Knowledge base
FAQ
How Goodcover Works
9
How does the Invite Program work?
What is the Member Dividend?
What is the One-time deposit?
Can I switch to Goodcover if I’m already with another insurer?
What is the Goodprice Guarantee?
See all 9 articles
About My Coverage
6
Where do I find my policy details?
What does my policy cover?
What is NOT covered by my policy?
Who is covered under my policy?
Are my pets, like dogs, covered?
See all 6 articles
Making Changes
7
How do I adjust my coverage? Or add special items?
How do I change my home address? (Moving/Typo)
How do I add (or edit) my Landlord info?
How do I add (or edit) my Spouse / Partner to my policy?
How do I update my contact information? (Name/Phone/Email)
See all 7 articles
Making a Claim
3
How do I file a claim?
What information and documentation do you need for a claim?
How long will a claim take and how will I get paid?
Goodcover COVID-19 Relief
4
What is the Goodcover COVID-19 Relief Program?
How do I join to earn free coverage?
Who is a qualified COVID-19 medical responder?
What if you don’t qualify as a medical responder? Nominate one!
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