General FAQ

Can I switch to Goodcover if I’m already with another insurer?
Absolutely. In fact, in every state Goodcover operates, the law requires insurers to refund any unused premium, even if you’ve fully paid for your annual co...
Mon, 30 Oct, 2023 at 9:44 AM
Where are you licensed to sell insurance?
Yes. We are licensed in the following states as a Property-Casualty Broker Agent: Arizona (#3001513665) Arkansas (#3002897344) California (#0M20813) Co...
Wed, 26 Feb, 2025 at 2:56 PM
What is your Privacy Policy?
We believe in transparency and safeguarding your privacy. We don’t even require your email address to provide you with your full quote, unlike many of our c...
Mon, 30 Oct, 2023 at 9:51 AM
How much coverage should I get?
The amount of coverage you get is completely up to you. We recommend that you purchase coverage equal to or greater than what you estimated it would cost to...
Wed, 26 Feb, 2025 at 3:11 PM
What is the Member Dividend?
The Member Dividend is Goodcover’s commitment to fair and transparent insurance. It’s our way of making sure we’re good stewards of your money, and it holds...
Mon, 30 Oct, 2023 at 9:49 AM
What should I do if I have an issue with Goodcover, KnightBrook Insurance Company, or Fortegra Specialty Insurance Company, even after speaking with the support team?
If you have a concern or issue with Goodcover or KnightBrook Insurance Company that has not been resolved after contacting our support team at support@goodc...
Thu, 28 Dec, 2023 at 1:39 PM
How do I contact you?
For claim & support questions: Email: [email protected]  Call: 1-855-231-GOOD Visit: support.goodcover.com Chat: (widget bottom right on this p...
Mon, 30 Oct, 2023 at 10:04 AM
How do I change my password?
To change or reset your password: Visit the reset password link.  Provide the email address you used to join Goodcover You’ll receive an email wi...
Wed, 26 Feb, 2025 at 3:21 PM