Making Changes

How do I adjust my coverage? Or add special items?
To start, visit your Member Dashboard. Under the Active Policy section, select Edit Policy. From there, click Edit Coverage.  Now, you’ll be able to adjus...
Mon, 11 Mar, 2024 at 2:55 PM
How do I change my home address?
Need to change your home address? Whether you’re moving or correcting a typo, here’s what to do: If you are moving: If you are moving, you can move your G...
Mon, 30 Oct, 2023 at 9:56 AM
How do I add (or edit) my Landlord info?
Follow this link to Add Landlord (or Edit Landlord).  Note: your landlord won’t be able to make any changes to your policy, but they will be notified that ...
Mon, 30 Oct, 2023 at 9:58 AM
How do I add (or edit) my Spouse / Partner to my policy?
Spouses, partners, and roommates who are named on the lease are automatically covered by your policy. 
Mon, 30 Oct, 2023 at 10:00 AM
How do I update my contact information? (Name/Phone/Email)
From your member dashboard, under SETTINGS, click PROFILE and adjust your personal information.  Some sections may require admin approval, such as chang...
Mon, 6 Apr, 2020 at 11:24 AM
How do I cancel my policy?
You can cancel your policy and get a refund for your unused premium anytime. Simply visit your Member Dashboard, review everything carefully, and click the ...
Mon, 11 Mar, 2024 at 2:54 PM
How do I contact you?
For claim & support questions: Email:  Call: 1-855-231-GOOD Visit: Chat: (widget bottom right on this p...
Mon, 30 Oct, 2023 at 10:04 AM
How do I change my password?
To change or reset your password: Visit the reset password link.  Provide the email address you used to join Goodcover You’ll receive an email wi...
Mon, 30 Oct, 2023 at 10:05 AM
What should I do if I have an issue with Goodcover, KnightBrook Insurance Company, or Fortegra Specialty Insurance Company, even after speaking with the support team?
If you have a concern or issue with Goodcover or KnightBrook Insurance Company that has not been resolved after contacting our support team at support@goodc...
Thu, 28 Dec, 2023 at 1:39 PM