Payments and Billing FAQ

How do I update my credit card information?
To update your credit card, please click on the below link, it will bring you to the right place to do that: https://app.goodcover.com/app/settings/billing...
Wed, 26 Feb, 2025 at 3:21 PM
Are there any fees associated with my policy?
Depending on what state you are in, you may be charged fees on top of your policy premium.  These are determined by State Insurance Filings. The two typ...
Wed, 26 Feb, 2025 at 3:09 PM
Why was I charged twice?
Normally, if you are on monthly billing, you will be charged once a month on more or less the same date every month (banks and payment processing schedules ...
Wed, 26 Feb, 2025 at 3:47 PM
What is the One-time deposit?
If you joined Goodcover some years ago, your policy number likely starts with a K, and your first statement will include a one-time deposit (aka Membership ...
Wed, 26 Feb, 2025 at 2:31 PM
How billing works
All Goodcover Renters policy payments are configured for automatic payments. You can access details about your next bill due date and view past statements o...
Thu, 27 Feb, 2025 at 9:31 AM