Support

Payments and Billing FAQ 5

• How do I update my credit card information?
• Are there any fees associated with my policy?
• Why was I charged twice?
• What is the One-time deposit?
• How billing works

Making Changes to your Coverage 6

• How do I adjust my coverage? Or add special items?
• How do I change my home address?
• How do I add (or edit) my Spouse / Partner to my policy?
• How do I update my contact information? (Name/Phone/Email)
• How do I cancel my policy?

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Landlords and Additional Interests 3

• What is Liability coverage and my Landlord’s requirements?
• How do I add (or edit) my Landlord/Property/Interested Party info?
• How do I send my Landlord proof of insurance?

Making a Claim 3

• How do I file a claim?
• What information and documentation do you need for a claim?
• How long will a claim take and how will I get paid?

General FAQ 8

• Can I switch to Goodcover if I’m already with another insurer?
• Where are you licensed to sell insurance?
• What is your Privacy Policy?
• How much coverage should I get?
• What is the Member Dividend?

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Goodcover Auto 5

• What is Goodcover Auto?
• How do I access Goodcover Auto?
• How can I adjust or cancel my auto policy?
• Who should I contact in case of a car accident or auto emergency?
• What carriers are available on Goodcover Auto, and how can I contact them?

Coverage FAQ 0