Support

How Goodcover Works 6

• Can I switch to Goodcover if I’m already with another insurer?
• What is the Member Dividend?
• Are you licensed to sell insurance?
• What is your Privacy Policy?
• What states are you available in?

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Making Changes 9

• How do I adjust my coverage? Or add special items?
• How do I change my home address?
• How do I add (or edit) my Landlord info?
• How do I add (or edit) my Spouse / Partner to my policy?
• How do I update my contact information? (Name/Phone/Email)

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Making a Claim 3

• How do I file a claim?
• What information and documentation do you need for a claim?
• How long will a claim take and how will I get paid?

General FAQs 0

Landlord FAQs 0

Payments and Billing FAQ 0

Coverage FAQ 0

Goodcover Auto 5

• What is Goodcover Auto?
• How do I access Goodcover Auto?
• How can I adjust or cancel my auto policy?
• Who should I contact in case of a car accident or auto emergency?
• What carriers are available on Goodcover Auto, and how can I contact them?

Policy Transition FAQs 16

• What fees does Goodcover charge?
• Are fees refunded if I cancel my policy?
• How will existing Members be transitioned to their new Renters Insurance policies?
• Will I get my premium back if I cancel my policy?
• What is pro rata cancelation?

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Coverage FAQ 0